Last updated: 13.10.2026
SMS Terms of Service
United Field Services, Inc. (“United Field Services”, “we”, “us”) operates an SMS programme that sends text messages about scheduled property visits.
Who receives messages
We send text messages to residents, vendors and clients involved in a field service work order, using the mobile number provided during the service order process.
What we send
- A request to select available times for a technician visit, including a secure scheduling link
- Confirmation of a scheduled appointment, with the date, time and technician
- A reminder shortly before a scheduled visit
- Notification to a vendor that a job has been assigned and needs a visit time
We do not send marketing or promotional text messages.
Message frequency
Message frequency varies and depends on the number of work orders associated with your property or account. You will typically receive between one and four messages per work order.
Cost
Message and data rates may apply. United Field Services does not charge for these messages; your mobile carrier’s standard rates apply.
How to stop messages
Reply STOP to any message to stop receiving texts from us. You will receive one final message confirming that you have been unsubscribed. After that we will send no further texts to that number unless you opt in again.
Stopping text messages does not stop email notifications about your work order, and does not cancel the visit itself. To change or cancel an appointment, contact your property manager or call us on the number below.
How to get help
Reply HELP to any message, call us on 213-652-2202, or email SUPPORT@UNITEDFFS.COM.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier and is not guaranteed. Supported carriers include AT&T, Verizon Wireless, T-Mobile, Boost, U.S. Cellular, MetroPCS and Cricket, among others.
Privacy
Your information is handled in accordance with our Privacy Policy.
Mobile opt-in information and consent are never shared or sold to third parties for marketing purposes.
Contact
United Field Services, Inc.
500 North Brand Boulevard, 2000
Glendale, CA 91203
213-652-2202
SUPPORT@UNITEDFFS.COM